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FAQs
How long will shipping take?
All orders are shipped within 1-3 working days from our warehouse in Nottingham. Delivery times will depend on your shipping option but all orders are tracked from our warehouse to your door.
How do I know if my order is confirmed?
Once you’ve placed your order, you’ll receive a confirmation email with all the details—what you ordered, where it’s going, and your order number.
If you don’t see it in your inbox within a few minutes, check your spam or junk folder just in case. Still no email? Drop us a line at and we’ll be happy to help.
Can I change my shipping address after my order is placed?
We get it—plans change. If your order hasn’t been dispatched yet, we’ll do our best to update the shipping address. Please contact us as soon as possible at with your order number and the correct address.
Once your order has shipped, we’re unable to make changes, but we’ll help where we can to track it or offer next steps.